Support Crew

Support Crew Information

Support crews play a crucial role in the success of a competitor’s race and are integral to the smooth operation of the event.

Please note it is possible to race without a support crew and race organisation will cater for your transition bags.

Below are important guidelines to ensure that both competitors and their support crew are prepared and aware of their responsibilities during the Balor Multisport Race.

Support Crew Responsibilities

• Role Briefing: Competitors should provide their support crew with a clear briefing about their role in the race, including expectations and the responsibilities they will have at each stage.
• Official Support Crew: Competitors are allowed two official support crew members. These individuals will be given wristbands that must be worn throughout the event. Note: wristbands are non-transferable, and crew members cannot be swapped out.
• Additional Supporters: There is no limit on the number of supporters, but they will not have access to transition areas or be permitted to assist with transitions.
• Managing Equipment: Support crew must be prepared to manage the competitor’s equipment at the end of each stage, including the timely removal of any gear. Space is limited, so it is essential that all equipment is cleared promptly after each stage.
• Handling Kayaks: Support crew should be capable of handling the kayak at the end of the kayak section. Race officials will be there to guide you.

Support Crew Restrictions

• No Following Competitors: Support crew cannot follow the competitor or offer assistance during any stage of the race, except during transitions.
• Access to Stages: Support crew are not allowed to enter any part of the running, cycling or kayaking stages, support crew are only allowed to assist during the transitions between stages and cannot interfere with or assist in other parts of the race.
• Competitors must not accept any form of assistance outside designated transition areas.
• Violation Consequences:
  • First Offense: Time penalty (duration to be determined by race officials).
  • Severe or Repeat Offense: Disqualification from the race.
• Definition of Assistance: Includes but is not limited to physical support, mechanical help, pacing, or receiving items from non-participants. Race officials have the final authority to assess and enforce penalties based on the nature and impact of the violation.

Important Details for Support Crew

• Contact Information: Competitors must provide a contact number for their support crew during the registration process. This number will be used to contact support crew throughout the event if needed.
• Preparation: Support crew should thoroughly study the transition areas, course details, and be well-prepared with the competitor’s equipment, clothing, food, and hydration. Familiarise yourself with the race route, using maps and GPS for guidance.
• Online Tracking: Crew and awaiting team members can follow the live online tracker and anticipate the arrival of your teammate.

Key Tips for Support Crew

• Obey Officials’ Instructions: Always follow the instructions of race officials at all areas. They are there to ensure the smooth operation of the event and the safety of everyone involved.
• Humor and Patience: During the race, competitors may experience moments of fatigue and frustration. They may become irrational or even direct misplaced frustration towards their support crew. Humor and patience are key to managing these moments, and remember: once the race is over, your competitor will likely laugh about it!
• Respect for Volunteers: Many race officials are volunteers, so always approach them with kindness and respect. A simple smile can go a long way in making the event more enjoyable for everyone.